JPay offers flexible tablet options to help incarcerated individuals stay connected with you, while providing access to education and betterment courses to prepare them for success after incarceration.

How much does a tablet cost through JPay?

Over the last year, the prison technology company JPay has parachuted into prisons across the state with a stunning pitch: giving every inmate one of its tablets — which usually cost $69.99 — free of charge.

How long does it take for an inmate to get a JPay tablet?

Devices are generally delivered within 45 business days from the order date. For pre-orders, this delivery time can be longer, and varies by state.

How do inmate tablets work?

Tablets offer specialized content and services for inmates to use during their stay at correctional facilities (where available). The tablets allow your loved ones access to a suite of education and entertainment content, plus the ability to place phone calls, send messages, and get general on-site support.

How much does the jp5 tablet cost?

Inmates can purchase the $69.99 tablet from a kiosk in their facility or someone can purchase it for them. To communicate with inmates, people can access JPay’s web platform or get the free JPay app on iPhone or Android.

How do inmates know they have a JPay email?

How do I know if I received an Email from an inmate? You will get a notification on your JPay.com account that you have received Emails.

What replaced JPay?

GTL is the service provider for families with loved ones inside a Department of Correction Facility.

How much is video visitation on JPay?

To schedule a video visit, go to If the visitor has not already done so, he or she will have to establish an account with JPay. The length of a video visit is 15 minutes and costs $3.50. Video visits can be scheduled on the whole and half hour.

Does JPay work on weekends?

Your emails will be delivered in one or two business days but never on weekends or holidays. Not all services are available for all facilities.

Do inmates get to keep JPay tablets?

It is wrong for JPay to continue selling its tablets, music, games, and electronic stamps, knowing that prisoners will not be able to retain the tablet.

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Why are prisoners getting tablets?

Jails and prisons across the US are seeing the benefits of electronic devices, as they provide incarcerated individuals access to educational content, rehabilitative programs, and positive leisure-time activities, such as knowledge-based games and books.

Do inmates know who sends them money through JPay?

In most states, the inmate is notified as to who sent the money. … If your inmate is in a facility where the JPay Email service is available, we recommend that you send him or her an email notifying him or her of the money that you just sent. This way, he or she will know who sent the money.

Can you use Facebook in jail?

Not legally, anyway. As you can imagine, inmates having access to the internet would create all kinds of problems for prisons. So, the answer to today’s blog post is “no,” you can’t have Facebook in prison.

Is JPay still giving free video visits?

Beginning today, Friday, March 13, 2020 through April 5, 2020, one free video session credit will be provided into your JPay account. This update will display when you schedule on JPay.com or the mobile app. … The free video session credit will be replenished every Friday, but only if the current free visit was used.

Can JPay be used for phone calls?

JPay Prepaid Phone Time is an easy way to prepay for phone calls with inmates. This new service is only available in certain states. JPay also knows where an inmate is housed at all times. …

What is a JPay player?

A JPay Player is an agency-approved media player designed to give inmates access to music, albums, and more. The JPay Player is similar to a tablet. … Alternatively, you can fund the inmate’s spendable account with the amount of money needed to purchase the device directly from the commissary.

Can people see your address on JPay?

We do not normally link IP addresses to anything personally identifiable, which means that you remain anonymous even though we include your IP address in our aggregate information.

Can you do a JPay video visit on your phone?

You must have internet service, a webcam with a headset or speakers and a microphone to participate in a JPay Video Connect session, or a smartphone with the same functionality.

How do inmates write back on JPay?

The inmate/offender will be given paper to write the reply which will then be scanned into a pdf and sent to you as a reply email. If the facility does not have the ability to scan a reply from the inmate/offender they will have to send their reply through snail mail.

How do I get free stamps on JPay?

Jpay.com to get two free stamps a week to send your loved one an email if they are in prison or jail. May not be in all cities but check your provider. Also set up your video calls with them as well.

Can someone block you on JPay?

MDOC staff can block a prisoner from sending electronic messages if the prisoner sends electronic messages that violate MDOC policy. 5. Notice of a block will be sent to the prisoner within a reasonable time after the block is placed.

What is the best way to send money to an inmate?

1. Online payments. You can send money to an inmate/offender online using JPay.com. …
2. Over the phone. To send money to an inmate/offender over the phone just call: 1-800-574-5729.
3. MoneyGram. If you wish to send cash you can use MoneyGram. …
4. Money Order. …
5. Lobby kiosk.

Is JPay reliable?

JPay is a private company that partners with state, county, and federal correctional facilities across the country to provide safe, reliable, and convenient services for family and friends of incarcerated individuals and payment solutions for offenders, parolees, and probationers.

How does an inmate know he has money?

Only the inmate knows their own balance. If you deposited to an Inmate’s Account, you will need to ask the inmate what their balance is. You can do this over the phone or schedule a video visitation or send a message, if available.

Can prisoners access Internet?

Internet use in prisons allows inmates to communicate with the outside. … However much like the use of mobile phones in prison, internet access without supervision, via a smartphone, is banned for all inmates.